Frequently Asked Questions:

1. I don't have a credit card but I really want to buy something. Do you guys accept any other forms of payment?

2. How much will it cost me to ship my order anywhere in the Domestic United States?

3. I got one of your foil print shirts, its fading and now it's not as cool. What's up with that?!

4. Why goats? Are your products made of goats?

5. I accidently entered the wrong shipping address how do I change it?

6. Where is your "Add to Cart" buttons? I want to purchase something.

7. How do I know you wont steal my credit card number and spend all my money?

8. Are there any other places I can pick up Goat Denim Clothing?

9. How do I know when a particular item is about to be discontinued?

10. Do you guys give out free stuff?

11. Do you ship outside the USA and how much will shipping cost me?

12. How do I make a return/exchange? (or) I have faulty merchandise!!

13. Do you guys screen print custom shirts?

14. How long does it take to receive my order?

15. I would like to carry your clothing in my store. Who do I contact?



Answers:

1. We do! We accept cash and checks. To order just download our nifty mail in order form, fill it out and mail it to us. Make sure you read the form over carefully so we can get you your products as quickly as possible.

* Goat Denim Clothing Co. accepts no responsibility for lost cash/checks. We STRONGLY SUGGEST that you insure your package and request a tracking number.

* Make ALL checks payable to "Goat Denim Clothing" Once we receive payment, checks must be cleared before we pack/ship any orders. This process may hold up your order from being shipped.

* We currently do not accept mail in orders outside of the Domestic United States. We apologize for any inconvenience.

Download The Mail In Order Form Here

2. We have fixed rate shipping rates. Since shipping is based on weight, additional items will lead to a higher shipping cost. You can view your total cost of shipping at the checkout screen before purchasing to see the exact amount you will be charged.

3. Washing in-side out is recommended for longer lasting print. We do not guarantee our foil print shirts, as foil is made to have a shorter lifespan than regular ink. It is known to fade and or flake off slightly.

4. Nope, not at all. But we do get asked this quite a bit. Long story short, you see other brands like Hollister for example. Their from Cali, they use a seagull as their icon. Well we're based out of Ohio, we wanted to make our brand based around an animal from our hometown. Anyways I don't think we could pull off cows, or alpacas as good. :)

5. Please email custserv@goatdenimclothing.com with your name, order ID number and address change as soon as you can. We will do all that we can to reach your package before it is mailed.

6. Internet Explorer sometimes blocks Active X and Scripts. Normally when the page first loads, you will hear a sort of "bloop" sound and a tab near the top of the page will come down. Click the tab for more options and then click "Allow Blocked Content" and you will then see our "Add To Cart" Buttons. For a detailed description on Active X, click "What's the Risk" on the drop down menu. We use Google Checkout for order processing and we assure you, our website and the content on our website will not harm your computer in any way.

7. Currently we only accept orders through Google Checkout. The industry leader in secure online transactions. We accept all forms of Credit Cards, including Visa, MasterCard, American Express, and Discover. We do not see your card number at any given time. You are charged via Google's Credit Card processing database.  We ensure that your credit card number and personal information is highly protected by Google's secure online network.

8. Goat Denim Clothing is currently available only at our flagship store and on this website. We will be branching out to other retail stores across the Domestic United States in the future.

9. If we are about to discontinue an item it will be listed under the clearance page, or it will say final pressing somewhere on the listing. We will soon have a gallery for all our discontinued products.

10. Yes, we do! Every single order that leaves our warehouse is full of surprises, like cds, stickers, buttons and more.

11. We will ship almost anywhere in the world. Although we currently do not have enough international orders to create an international shopping cart. To find out the cost of shipping international simply contact us via email. custserv@goatdenimclothing.com Please state the product(s) you would like to purchase and your full address. We will calculate the shipping cost based on your location and we will email you a link to the payment page. (We only use PayPal for international orders)

12. We guarantee your 100% complete satisfaction. We are happy to give you a full refund provided the product(s) you purchased are unworn and unwashed. If you do wish to make a return, we also require it to be made within 15 days of the original purchase. Upon receipt of the return, we will return your payment in full. (Minus shipping/handling)

* If the print/logo on your product(s) is noticeably misprinted, or if it clearly washes out within 15 days of the purchase date please get a hold of one of our Customer Service Representatives via phone, or email and state you have a faulty products. Send it back to us and we will get you another of the same product free of cost.

13. Sure do! Click the contact page and call us, or shoot us an email. We do all our custom stuff under our sister company GDC Industries. Check out what else we can provide at: www.gdcindustries.com

14. All in-stock items are shipped within 1-5 business days via standard USPS which usually takes 7-10 business days to receive. Holidays and special events may delay shipping times.

If we do not have an item in-stock it may take up to 7 days (depending on workflow) to print and ship out.

15. GDC is growing fast and if you are interested in carrying our clothing, click here and fill out our short wholesale form. You will be contacted by our wholesale department within 24 to 72 hours after submitting the form.